Edit custom metadata associated with a contact in the classic media player

IMPORTANT   The information on this page is about custom metadata in the classic media player. For information about the Custom Metadata panel in the new media player, go here: View custom metadata associated with a contact in the new media player.
How do I know which version of the media player I have?
If you see the Switch to new media player button in the upper-right corner of the page, you are in the classic media player, and the information below applies to you. If you see the Return to classic button, you are in the new media player. Go here for information about the classic media player: Play contacts with the new media player. If you don't see either of these buttons, you are probably in the classic media player.

If there is custom metadata associated with the contact, you can edit that metadata unless it is encrypted. In that case, the custom metadata fields are disabled.

Maximum character length varies by type.

Metadata Type Maximum Character Length

Data

2056 characters

Date

Based on the standard date format

Hyperlink

2056 characters

Number

—

Edit the custom metadata associated with a contact

  1. Click the contact whose metadata you want to edit. The Media Player opens.
  2. In the Contact Information section of the Details panel, click the Metadata category. The Metadata category opens.
  3. Enter the desired values in the metadata fields.
  4. Click Save Metadata.

Related topics